My Favorite Place - 1124 Words

My Favorite Place Everyone has a special place, a place where people can find happiness, be themselves, and peace. This special place perhaps is a place where people have a dream to go for a vacation, honeymoon, or relax. A tense of mind in life force people to think about the place that they can truly relax. In many people’s lives, a travel is the best option for relaxation. Specially, middle class people who live in the bay area and be under high pressure of work, perhaps they need to have a vacation for relaxation at leisure. Sometime people cannot afford the luxury vacation such as going to cruise around Atlanta, eating fresh seafood in Japan, or enjoying the beauty of nature in Shangri-La Resort Skardu. The best vacation that I had†¦show more content†¦Prices were also relatively comfortable range from around one millions vietnam dollar per two pounds. In order words, I only spent for fifty US dollars for a perfect â€Å"Ha Long Lobster†. It had many kind of Lobsters such as Lobster roasted salted, Steamed Lobster, Lobster salad, and Lobster porridge. I cannot wait to go back and try its all again. People can enjoy the unique of its nature in Vinh Ha Long City. There were many beautiful cave that people cannot find it else where in the world. The most beautiful cave was â€Å"Tam Cung† cave. It located at the center in Ha Long Bay. People was hardly cannot see it. When I go to center of Ha Long, The Tam Cung cave attacked my eyes right away. Tam Cung cave had a stone shapes which created a natural life. It had three compartment. In the first compartment, I soundly stopped walking somewhere quite to hear echoes of sound of flute. From the first compartment to the second compartment through a small crack of the door, I was walking bumpy, I could see this place was as a living natural museum, which was a stone lions, seals, and the water of god made by stone. In the middle of the third compartment was a first stream of fresh wate r flowing forever. The two walls were the stone curtain that slender drooping from the ceiling which looked all the curtain stone were shaking. In the Tam Cung cave, I could see the magnificent carving which liked flowers, the naturalShow MoreRelatedMy Favorite Place At California1267 Words   |  6 Pagesone place that actually fits my personality well.. Warm weather just makes everything better. The clothes are better, the food and snacks are better,it puts you in the best mood. Everything is just perfect. In California you can always wear shorts and a short-sleeved shirt, it doesn’t matter the season. You don’t have to worry about being cold because it is not near as cold as Kansas can get. I love everything having to do with warm weather and beaches. The beach is my absolute favorite place to beRead MoreDescriptive Essay About My Favorite Place703 Words   |  3 Pageshave a place that not only made a good impression, it changed me. It made me think off all the t hings in life people take for granted; places, people, activates. This place brought all though special things in life to one place where I can enjoy them all at the same time. The Oregon coast. Traveling there, as a kid was always special. Waking up early in the morning and driving the long trip there, going through forests, valleys, and cities.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The Oregon coast is such a broad place to describeRead MoreMy Favorite Place At The World Is The State Of Oregon912 Words   |  4 PagesOregon My favorite place in the world is the state of Oregon. The reason for this being my favorite place is because of how green and simply beautiful this place is. I have had the fortune of getting to visit this state twice. I even took a train ride home from Washington through Oregon down to California. I must add the scenery is seriously beautiful. I have never seen so many trees in my life. The name Oregon means windstorm or hurricane. The reason they gave it this name is because ofRead MoreMy Favorite Place At The Lisbon Lepper Library978 Words   |  4 Pagescopious amounts of people choose to spend their free time, because I was able to aid in various departments and interact with diverse groups of patrons. My favorite place to contribute to in the library was the Children s Department due to the enthusiasm and need apparent in those patrons. I had the honor of meeting hundreds of children through my volunteer work, all of which carried unique burdens but always wore a smil e and were able to put one on me too. Two young girls in particular were inspiringRead MoreAnalysis Of The Poem I Like Him 2109 Words   |  9 Pageslikely returned to wherever he bought it. They never spoke of it again and she knew better than to ask. â€Å"When we lived in South Africa, I had lessons.† She chuckled quietly at the memory. â€Å"James had gotten me a pony that we kept at a nearby farm. It was my pet away from home.† â€Å"I love how casually you say that as if it’s not the coolest thing in the world.† They entered the stable, passing two stalls with horses inside, before stopping at the third. He opened the stall to let buttons in. â€Å"I bet you learnedRead MoreMy Auntie Yumi s House Was A Place Of Refuge, My Favorite Place Essay1246 Words   |  5 PagesMy Auntie Yumi’s house was a place of refuge, my favorite place. My siblings and I spent a lot of time there in the years our parents despised each other. We escaped my drunk, avoidant father for the shade of the century-old plumeria tree in Auntie Yumi’s front yard. We recoiled from my mother’s violent, hate-filled outbursts by retreating to Auntie Yumi’s kitchen, where the screenless windows welcomed cool breezes and feather-light drizzle, and the smell of the mosquito punk smoldering under theRead MoreMy Most Favorite Time Of The Year At The Best Place851 Words   |  4 PagesAs August approaches , excitement runs through my veins. â€Å"It’s that time of year...† I think to myself, â€Å"My most favorite time of the year at the best place.† Mac’s Landing Resort in Michigan is the hot spot for my family and friends to have a great week of fun. The whole week is consumed with tubing, riding the jetski, swimming, and relaxing on the beach at Arbutus Lake. This resort was my very first vacation ever. I was only two weeks old the first time I went, and I don’t remember a smidge of itRead MoreLos Angeles California: My Favorite Place to Visit Essay527 Words   |  3 Pages Los Angeles California My Favorite Place To Visit Los Angeles is one of the most exciting cities in the United States. According to the Los Angeles post record tourist numbers in 2012, the city attracts 41.4 million visitors per year. Even though the traffic is terrible, Los Angeles is still one of my favorite places because of the many restaurants to dine in, and the many wonderful attractions. Traffic in Los Angeles is implausible. The streets are congested from morning to night and everyoneRead MoreMy Favorite Essay787 Words   |  4 Pages In today’s society, we often classify things as â€Å"Our Favorite†. Whether it be food, school, or even colors, everyone is bound to possess a â€Å"favorite† something. In my case, I have three favorites. The first one, basketball, is by far my favorite out of the three favorites I have. I have played since I was in fourth grade and I had been watching the sport even earlier. My second favorite is football. I played one year of flag football, in which I played the center position, and I was truly awfulRead MoreMy Favorite Sport877 Words   |  4 PagesEssay #1 - Explain how your favorite sport reveals who you are. My first essay of this unit is about my favorite sport. The question for this essay was to explain how your _________ reveals who you are. I decided to put my favorite sport because not only is it fun but it is my favorite hobby also. My favorite sport is the amazing game of baseball. I like it because it is the one sport that whenever I watch it on television I actually know who the players are and I know the techniques of the

The Role Of Service For Service Delivery - 1165 Words

1. Introduction In golden age of classical economy, William Baumol, an American economist described services as â€Å"cost disease† (Baumol, 1991) because at that time, service industry with low profit margin was seen as abstract performing art which heavily rely on human interaction. As time goes by, service industry is continuously growing and flourishing, people start to recognize the importance of service. Employees’ and customers’ roles in service delivery also become the center of management concern. The paper concentrates on analysing service delivery, in particular, employees’ and customers’ roles in Telstra and provides precise solutions for the company. 1.1. Company Overview Telstra was a public company originally founded by Commonwealth Government in 1901. Now, the company is fully privatized and managed by its current CEO, David Thodey. (Wiki, 2014) Telstra is Australia’s foremost telecommunications and information services company, offering various telecommunication products and services across fixed line and mobile telephony, internet protocol network and pay television to individuals, businesses, government organizations and communities in Australia and internationally.(Bloomberg, 2014) In 2013, Telstra s got the highest revenue in the telecommunication market which was $25.5 billion(Telstra, 2014), in comparison, Optus was $8.9 billion (Growing EBITDA while transforming the business, 2013) and Vodafone s was $1.7 billion (Taylor, J, 2013). Telstra setShow MoreRelatedExplain How Own Role Fits Within the Delivery of the Service Provider5534 Words   |  23 Pagesemployment laws, fill in the information in the table below Title of Law | Key Features | Reasons why the law exists | Disability Act | It now gives disabled people rights in the areas of: *employment *education *access to goods, facilities and services *buying or renting land or property, including making it easier for disabled people to rent property and for tenants to make disability-related adaptations | aims to end the discrimination that many disabled people face.~ The Disability DiscriminationRead MoreThe Collaborative Work That Has Been Done For Complete The Business Scenario And Presentation1613 Words   |  7 Pageschoose transportation sector. We have created a business and a presentation showing how this business will work. Our group has given the name of â€Å"TCE† to this organization which is also known as the courier express, this is a medium size scale delivery service that will be provided only around the M25 with a radius of 2 mile on both sides. The TCE will have 40 vans, 2 depots, 2 offices and 40 experienced drivers. The two depots will be located on north/south of the M25 so both of them will cover halfRead MoreOn-Time Package Delivery1341 Words   |  6 PagesCase 2: On-Time Package Delivery Michael Bushmann Erika Thompson Jocelyn Russell Katlin Eason Mark Hogan MKT 452- Sales Management November 14, 2012 Overall, we felt that Wayne Jacobson – Senior Vice President of Sales performed his responsibilities very well. Furthermore, it was good to see that he was so vested into figuring out the problems of the company. Ultimately, the negative effects that were found could be detrimental to the sales personnelRead MoreService Delivery1673 Words   |  7 PagesNORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Learner: | | MKT5000-8 | Elisa Fredericks | | | Service Marketing | #5 Service Delivery | | | lt;Add Learner comments heregt; ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Faculty Use Only ------------------------------------------------- lt;Faculty comments heregt; ------------------------------------------------- Read MoreHca 340 Week 3 Outline for Final Paper1561 Words   |  7 Pagesthe financial characteristics of health care delivery along with managing costs, revenues, and human resources Examine the financial characteristics of health care delivery along with managing costs, revenues, and human resources Outline I. Introduction II. Thesis Statement III. Financial aspects of health care delivery A. Reason behind the increasing health care cost B. Impact of rising cost on the quality of services IV. Role of Human Resources in health care industry Read MoreManaged Care Essay925 Words   |  4 Pagescare in the United States. It is any health care delivery system that combines the functions of health insurance and the actual delivery of care, where costs and utilization of services are controlled by methods such as gatekeeping, case management, and utilization review. Different types of managed care plans came into development by three major factors. These factors include choice of providers, different ways of arranging the delivery of services, and payment and risk sharing. Types of managedRead MoreHealth Community And Society Advocate Healthy Life Style For Preventing Chronic Disease Development1194 Words   |  5 Pagesimpact of behavior change. As part of health care delivery system, primary care offers the robust foundation in delivering quality health care and result in encouraging outcomes. Emphasis of health care system has been evolved to investigate and unders tand multidisciplinary impact on the health from identifying the clinical cause of disease (Shi, 2012). Growing diversity of population requires the different aspect of primary health care delivery system focusing on â€Å"person/family† and â€Å"community-orientedRead MoreHealth And Social Care For The Delivery Of Patient Care Essay1494 Words   |  6 PagesHewison (2015) believe that compassion is important to the delivery of patient care. However, professionals are working in environments that are increasingly targeted which can take the professionals away from delivering compassionate care (Baverstock and Finley 2016). This assignment aims to discuss how important and how realistic it is for health and social care leaders to balance compassion with effective and efficient service delivery. It aims to do this by exploring what is meant by the termRead MoreAssess The Value Of Healthcare Professionals And Decision1660 Words   |  7 Pagescare. Broadly defined, econo mics concerns how society allocates its resources among alternative uses. Scarcity of these resources provides the foundation of economic theory and from this starting point, three basic questions arise: What goods and services shall we produce? How shall we produce them? Who shall receive them? Health economics addresses these questions primarily from the perspective of efficiency, maximizing the benefits from available resources (or ensuring benefits gained exceed benefitsRead MoreObservations And Analysis Of The United States Health Care Delivery System1403 Words   |  6 PagesObservations and analysis of the comparison: The Matrix tells that the US health care delivery system that (The process that enables people to receive health care or the provision of health care services to patients) is complex and massive, and despite the uniqueness of the US health care delivery system, but it lacks the universal access (no national health care program); therefore, not all population has continuous and comprehensive health care. Its mission is to have universal access with better

People money markets Free Essays

After a few years of using the fiat system, the country of Monolayer decides to review Its monetary Institutions. Its economy has been quite volatile. Inflation has been high and the currency has depreciated. We will write a custom essay sample on People money markets or any similar topic only for you Order Now All this has caused foreign investment to drop dramatically. Currently, its central bankers are elected every two years. The country is considering a gold standard versus an independent central bank. What’s the best way to go? Why? Answer: Monoplane’s should consider Independent central bank over the gold standard. In the long run, the Independent central bank will be most suitable for a country with a volatile economy. It has certain advantages over the gold standard. Individuals have more certainty in the Central Bank; thus this serves to decrease Inflationary expectations. This makes Inflation low and steady. Another reason to keep Central banks independent from government In that governments have a tendency to settle on poor choices about fiscal strategy. Specifically when there is a tendency to be impacted by political contemplations. Therefore, when central bank Is independent such ulterior motives of government officials have no Impact on a country’s economic state. Typically before elections, governments are enticed to cut interest rates. This expands investment development, diminishes unemployment and increments the political back of the gathering. On the other hand, this expansionary monetary policy might prompt inflation and blast and bust economic cycles. Therefore, It Is better to take financial approach out of government’s hand so they are not able to play with a counters economy for their arsenal gains. Another reason to choose Independent central bank over gold standard is that gold standard limits the economic growth. Therefore, the country should continue to have fiat system with Independent central bank. Q. You’re running the central bank off country called Cazenovia. The central bank that you lead is not Independent. So whenever the Prime Minister calls you to suggest that something be done, you obey. The Prime Minister calls you one day complaining that the currency is too high. Apparently, exporters are concerned that Scandinavia high currency rate is making them lose business abroad. What could you do as a central banker to get the currency to decline? Answer: As a banker, there are several possibilities to cause the currency value to depreciate and still keep the economy strong. Interest rates and currency exchange rates are correlated. To get the currency of Conclave to decline, it is required by the central bank to decrease lending rates. Another way Is to devalue the currency. By making It cheaper for the outside world to buy our goods and services at a lesser value than for the holders of Convivial currency to purchase foreign goods and services. This will maintain the interest of foreign investors in our economy and they will pour more money into the economy. The exporters can keep make profits abroad. Furthermore, central banks can directly Increase the supply of money on the foreign exchange markets. It can 1 OFF This will increase the supply of Convivial money on the foreign exchange market, and decrease the supply of foreign currency, causing a depreciation in the value of the our currency. How to cite People money markets, Essays

Acute Exacerbation of COPD Patients Free Sample for Students

Question: Discuss about the Chronic Obstructive Pulmonary Disease. Answer: Introduction COPD is a chronic condition that leads to the impairment of the respiratory system due to the destruction of the alveoli and inflammation of the airway. While it can be stable in its chronic state among patients, COPD exacerbations are life-threatening and therefore need stringent measures to manage. This study will focus on highlighting the pathophysiology of COPD and its exacerbation especially among long-term smokers. The discussion will also highlight the medical and nursing plans, patient education and the discharge plan of one case-Bill McDonald suffering from COPD exacerbations. Pathophysiology of COPD as Seen in the Patient Cigarette smokers who have a stable COPD usually experience a chronic inflammation in their entire tracheobronchial tree. This inflammation brings about an increase in macrophage and CD8 T lymphocyte numbers within the walls of the airway, including neutrophils in the lumen of the airway (Sallis, 2016). Prolonged smoking which causes COPD brings about the destruction of a patients lung parenchyma cells which line the alveoli. The alveoli walls thus lose elasticity and get damaged. While a healthy airway and/or air sacs are made of elastic contracting and relaxing muscles to enable breathing, inflamed and further obstructed airways for the case of COPD patients, leads to a lower respiratory rate and tidal volume (Turan et al, 2013). This impact on the patients ventilation-perfusion ratio resulting to impaired ventilation. The air which is trapped within the large spaces in the altered alveoli walls inhibits lung deflation leading to an impaired gaseous exchange across the alveoli. On the other hand, ineffective airway clearance which results from airway inflammation and poor lung deflation forms part of the chronic symptoms of the disease. Obstruction bronchitis is one of the major sub-conditions in COPD. It is characterized by bronchi and bronchiole inflammation (Nguyen et al, 2015). The inflammation in the airway also leads to mucus gland hyperplasia and increase in phlegm and mucus produced by the goblet cells. Excessive phlegm and mucus damages the cilia in the airway and even further blocking the patients respiratory linings. In acute cases also described as exacerbation of COPD, the patients experiencing worsened chronic inflammation of their airways as a result of air pollutants and viral and/or bacterial infections (World Health Organization, 2013). During these exacerbations, patients inflammatory cellular pattern undergoes changes including an increase in eosinophils and neutrophil numbers. Other inflammatory mediators also increase in numbers; cytokines particularly the tumor necrosis factor-, chemokines like CXCL8; different chemokine receptors like CCR3 and/or CXCR2; E-selectin and/or ICAM-1adhesion molecules; oxidative stress markers among others(Sallis, 2016). The worsening state of airway inflammation is thus responsible for the extensive deterioration of the functioning of the lungs of patients and their poorer clinical status in times of exacerbations. Therefore, exacerbation of COPD which is the acute status of the disease is an event within its natural course which presents with changes in a patients normal chronic cough, sputum and/or dyspnea (Turan et al, 2013). This change in the disease pattern brings about the need for change in its management. Management Plans for Acute COPD Exacerbation Nursing Plan The nursing plan for acute COPD exacerbation concentrates on the management of the following causative factors of the worsening disease pattern; primary defenses that are inadequate due to decreased ciliary action and malnutrition; imbalance in oxygen supply in the tissues and the demanded amount leading to immobility and; clogged airways(Hillegass et al, 2017). In regard to managing primary defenses that are inadequate due to decreased ciliary action and malnutrition, a nurse needs to understand the risk factors, the intervention to reduce the risks and illustrate the necessary changes in the lifestyle of the patient (Vestbo et al, 2013). The nurse will monitor the patient temperature to ensure that it remains within the right range as the infection can lead to serious fever. The nurse should advice on nutrition and let the patient be provided with a proper diet (Nguyen et al, 2015) since exacerbations result to increased metabolic rate. The nurse should also advice the patient to r educe the smoking rate and prolonged smoking which flares up COPD. In regard to managing the imbalance particularly between oxygen supply within the tissues and its demanded amount which leads immobility a nurse should aim at improving patient mobility and their tolerance to exercises (Bradley Curry, 2013). The patient should then be put on pulmonary rehabilitation while being encouraged to change to a healthy lifestyle involving diet monitoring behavior. These interventions should thus result in nutritional balance and normal levels of both arterial CO2 and O2. Medical Management There is need for to medically manage the clogging of the airways among patients with acute exacerbation of COPD as a result of excessive mucus production. The medication plan here includes relieving the symptoms of the acute exacerbation of COPD and preventing further complications. The nursing intervention thus includes administering oral prednisone, ipratropium and also salbutamol medicine using nebulizers in order to improve the breathing rate and ease of the patients (Sallis, 2016). While the oral prednisone medicine acts as an anti-inflammatory agent, both ipratropium and salbutamol form a good combination of bronchodilators which improve the mucous clearance rate. They also improve the smooth muscle dilation and thus facilitating an improved breathing among patients. The medications above if administered among acute exacerbation COPD patients lead to an improved ability to exercise and also contribute to a better quality of life. In particular, oral prednisone blocks eosinophilic inflammatory markers at the airway, including the serum C-reactive protein leading to a decrease in the inflammation of the airway so as to reduce dyspnea. Oral prednisone should be administered to the patient in amounts ranging between 40mg and 100mg in each 6 hour period (Vestbo et al, 2013). It is an important oral corticosteroid that decreases inflammation of the airways while speeding up the recovery rate. On the other hand Ipratropium Bromide and/or salbutamol nebulizers have an inhalation solution which comprise of ipratropium bromide and Salbutamol combination. The 65 year Bill McDonald should be given an adult dose of 3Ml vial through nebulization four times each day including an allowance of 2 additional doses of 3Ml of the vial each day (Bolton et al, 2013). The patient should however be monitored for side effects including general body aches, congestion of the ears, and even chills due to hypersensitivity. Oral amoxicilli n can be given to the patient as a first-line antibiotic (500mg tablet) given 3 times a day (Vestbo et al, 2013). All the oral antibiotics need to be administered to the patient in between 5 and 10 days. More importantly, bacterial infection signs such as flu and/or pneumonia must be monitored for management. Home Care Considerations for Acute Exacerbation of COPD Patients There are different factors that need to be considered particularly in regard to home care for patients that need to be discharged from hospitalized care for acute exacerbation of COPD. One of the factors includes the availability of necessary equipment to enhance further management of the disease, including a seamless transfer of care from hospital to the home (Sallis, 2016). As explained, this particular equipment has been already availed for Bill McDonalds use. However, the hospital nurse should consider and asses its appropriateness. Secondly, there is need to consider the ability of homecare agents, community and family to recognize exacerbation early signs in the patient, the ease and plan to call for a doctor in case of unmanageable patient situation(Bradley Curry, 2013). It is also important to understand whether the disease management coordinator has educated the family and the patient sufficiently on self-monitoring and self-management approaches before discharge. Another important consideration before discharging the patient includes the possibility or convenience for home visits by medical doctors to follow up on the patient treatment. Studies indicate that there is need to consider the possibility and capability of a patient engaging in active lifestyle which can support both their physical and mental health, airway clearance, and even enables an early detection of exacerbation of COPD for rapid response (Bolton et al, 2013). Further, there is need to consider the patients capability to adhere to medication, proper diet and smoking cessation plan while under homecare before discharging them. Usually adherence to medication is influenced by a patients perception of the effectiveness of the medication, and their individual depression moods, apart from demographic factors and the severity of the disease (Sallis, 2016). Appropriate dietary needs must be available for patients in homecare facilities so as to fasten healing and stabilization of COPD patients though physical exercises. Support Resources in the Community Learning Needs on Disease Process and Discharge Plan Among the support resources available to Bill McDonald in the community include the oxygen equipment and the community homecare nurse who can facilitate the availability of other resources. These can include indoor and outdoor platforms for physical exercises such as flat walking, body stretching, aerobics, and resistance exercises. According the British Thoracic Society there is need, to have resources for moderate intensity aerobic trainings in homes for COPD patients (Sallis, 2016). They should strive to achieve a 60% of the peak work rate within a 30-60 minute session. They also need to have resistance trainings to enhance the functioning of the major muscles at least each in every 48 hour interval. Proper diet and education materials on smoking cessation and self-management of COPD also form the most imperative tools for COPD patients (Nguyen et al, 2015). The community nurse as a resource can aid in educating the patient to monitor their own treatment process, assess and monito r their oxygen needs for both home and activity sessions while by extension addressing their psychosocial concerns and co-morbidity. In regard to learning needs a COPD patient like Bill McDonald requires education on; medication adherence, mobility, home oxygen titration, the use of pursed-lip breathing approach, airway clearance, smoking cessation approaches, avoidance means of exposure to any perfumes, dust, chemicals which trigger the exacerbation of Chronic Obstructive Pulmonary Disease among patients(Sallis, 2016). These learning needs are appropriate in regard to management and are important during patient discharge from hospitalized care. Knowing well that patients forget up to a whole 80% of the content they are taught after a hospital visit, a target of at least 50% retention of the teachings can be important for Bill. There is need to use the Teach Back approach which includes 5 major steps (Khdour et al, 2012); 1. Sharing the information on the above learning needs; 2 asking the patient to repeat the teachings; 3 listening to the information they have retained from the teachings; 4 sharing again the cru cial teachings on the identified learning needs and further; 5 asking again what the patient has picked from the teachings for clarifications. In particular the patient should first be taught on how to use both the metered dose inhaler (MDI) and/or the spacer in the administration of bronchodilators. Secondly the patient needs to be taught to stop smoking and that it is major cause of their chronic obstructive pulmonary disease status. The patient needs to be taught the pathophysiology of the disease and ways of preventing airway and alveoli wall inflammations (Turan et al, 2013). Thirdly, the patient needs to have an explicit understanding of the early indicators of COPD deterioration which may need a medical review. The patient should be informed on monitoring indicators to ensure that any rapid changes in the disease pattern are reported to the home care nurse and/or doctor (Nguyen et al, 2015). Further, the patient needs education and training on the promotion of adequate nutritional intake so as to meet the bodys metabolic needs. Conclusion In conclusion therefore, while COPD is a chronic condition that can be stabilized, exacerbations are life-threatening and therefore need stringent measures to be prevented. The above discussion brings out the definition of COPD and its description as a chronic condition that however can be extremely acute when exacerbation occurs especially among long-term smokers. The discussion focuses on highlighting the medical and nursing plans, patient education and the discharge plan of one case-Bill McDonald suffering from COPD exacerbations. As recommended by different health institutions, patient education needs include exercise, care for self, and smoking cessation strategies among others. References Bolton CE, Bevan-Smith EF, Blakey JD, et al (2013). British Thoracic Society guideline on pulmonary rehabilitation in adults: accredited by NICE. Thorax.;68(Suppl2):ii1-ii Eisner MD, Blanc PD, Yelin EH, et al(2010). Influence of anxiety on health outcomes in COPD. Thorax. 65(3):229-234. Hartman JE, Boezen HM, Zuidema MJ, De Greef MHG, Ten Hacken NHT(2014). Physical activity recommendations in patients with chronic obstructive pulmonary disease. Respiration. ;88(2):92-100. Hillegass, E, Crouch R., Miller K.L (2017) Preventing re-admission with COPD: Transitioning from Acute to Home Care. Home Health Section of the American Physical Therapy Association: San Antonio. Khdour MR, Hawwa AF, Kidney JC, Smyth BM, McElnay JC (2012). Potential risk factors for medication non-adherence in patients with chronic obstructive pulmonary disease (COPD). Eur J Clin Pharmacol. 68(10):1365-1373. Kim SM, Han HR. Evidence-based Strategies to Reduce Readmission in Patients With Heart Failure. Journal for Nurse Practitioners 9(4):224-232. Nguyen HQ, Rondinelli J, Harrington A, et al(2015). Functional status at discharge and 30-day readmission risk in COPD. Respir Med. 109(2):238-246. Sallis R.E.(2016). Call to action on making physical activity assessment and prescription a medical standard of care. Curr Sports Med Rep. Turan O, Yemez B, Itil O (2014). The effects of anxiety and depression symptoms on treatment adherence in COPD patients. Prim Health Care Res Dev. 2014;15(3): 244-251. Vestbo J, Hurd SS, Agust AG, et al (2013). Global Strategy for the Diagnosis, Management, and Prevention of Chronic Obstructive Pulmonary Disease: GOLD Executive Summary. Am J Respir Crit Care Med. 187(4):347-365. World Health Organization (2013). How to use the ICF: A Practical Manual for Using the International Classification of Functioning, Disability and Health (ICF). Exposure Draft for Comment. Geneva: World Health Organization; 2013. Web https://www.who.int/classifications/drafticfpracticalmanual2.pdf

Assessing the role and impact of social and political structures in the working of modern liberal markets

Introduction Social theory explains the effect of social relationships on the social and economic institutions in the society. Many social theorists, classical, and neoclassical theorists have focused this field (Granovetter 481). The interaction between different structures of the society is becoming intense with most of the structures depending on others. In modern market economies, interaction between social and economic structures is narrowed to individual influences in each system or structure.Advertising We will write a custom essay sample on Assessing the role and impact of social and political structures in the working of modern liberal markets specifically for you for only $16.05 $11/page Learn More The growth of the society has resulted in the need for the opening of economics, and this is known as economic liberalization. The liberalization of economies and the development of competitive markets cause many questions concerning the embeddedness of political, social, and economic structures in society. Competitive market economies are controlled by generative market force. These forces are demand and supply. These market forces continue to take shape in the society, and this causes questions on whether political and social structures still have a strong force in the working of free and competitive markets. This forms the main topic of this research. The topic of research is assessing the role and impact of social and political structures in the working of modern liberal markets. The research problem This research seeks to ascertain the level of interplay and contribution of political structures in shaping the working of modern economies. The topic of the research has been motivated by the continued argument on the embeddedness of political, economic, and social structures. With considerable demand and direction towards completely liberalized economies, the level of embeddedness of these structures seems to decline. However , many researchers still hold to the view that these structures are embedded. They fail to produce real findings indicating that the structures are still embedded as argued by classical theorists and now neoclassical theorists. Another aspect that warrants the attention of researchers is the impacts of detachment of one structural function from the working of another structure. A good example can be the elimination of political structures in respect to the working of economies. The difficult question that is posed to social theorists regarding this subject is the establishment of the most important structure that carries all the others. Does a social structure prevail within the larger economic structure or is the vice versa true? Many economic theorists continue to argue for the essence of political influence on the working of economies. They base their argument on a number of economic crises that have occurred and the role that political structures have played in remedying such si tuations. This seems to be a logical argument, but attention should also be given to how such situations develop.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More It cannot be denied that social and political structures impact on economic structures. The level of influence of these structures has to be given much attention too. Economic structures are said to have strong foundations in political structures. Free market economies, otherwise known as Laissez-faire, are outcomes of political economies. As economies are set and keep working in the social environment, they are controlled by forces within them together with the influence of the social environment. Can social and political structures be separated from the working of economic structures or is it only the influence that can be reduced? This is an ignored concern in the modern economic operation where many people are used to associati ng the working of the three main societal structures. Differences continue to be seen in terms of the changes that are taking place within each structure of the component. The modern society is undergoing a transformation. Transformation comes with many changes, and most of the changes result in the removal of facet points of linkages between one system and other systems. The changing structure of the economy in the society has an impact on the embeddedness of the critical systems of the society. This is being sidelined with the emphasis on the existence of extensive relations between societal systems. This research attempts to fill this gap by tackling this ignored dimension of social research. Main purpose of research Most arguments on social theory have argued for the embeddedness of the three structures of the society. However, the organization of the society is changing with changes in the economic patterns of society. The world is adopting a liberalized market economy. The mai n purpose of this research is to prove the difference in the level of embeddedness between economic structure and the social and political structures. Research objectives There are four main objectives of this research study. These objectives will open up the research subject by streamlining the path taken in the research. †¢ The first objective is to define the term embeddedness in relation to the three systems of society: social, political and economic.Advertising We will write a custom essay sample on Assessing the role and impact of social and political structures in the working of modern liberal markets specifically for you for only $16.05 $11/page Learn More †¢ The second objective is to establish the rate at which economies in the world are being liberalized. †¢ The third objective of this research is to ascertain the level at which economic systems are still embedded in the political and social structures. †¢ The fourth objec tive is to assess the contribution of economic liberalization and the emergence of free market economy to the embeddedness of societal systems. Research questions This research will be guided by three main research questions. †¢ What does the term embeddedness of societal systems mean in the modern society? Is the meaning of the term the same as compared to its meaning in the classical times? †¢ What is the trend of economic liberalization in the current society? Is economic liberalization a subject of concern in the society? †¢ Are the modern economic systems influenced by the political and economic systems? Is the level of influence the same as it was in the last 50 years?Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More †¢ What is the contribution of the liberation of economies to the present level of embeddedness between economic systems and the social and political structures? Review of literature The social theory research seeks to exploit the relationship between different structures and the way they interact to make a functional society. From the ancient social theories to the recent or neoclassical theories, there is evidence that the society is built around different structures. These structures include political, social, and economic structures. These structures interact with each other to bring about a functional societal environment. The survival of any of the systems is based on the support that is received from other systems. The theories are backed by real experiences in the society where political decisions are used to shape economic relations. Social functions also back the working of the economy in one sense or another. According to research, it is difficult to separate one sys tem of society from other systems. The elimination of any of the systems leaves significant weaknesses to other system denoting a dysfunctional society. The trend towards the liberalization of economic functions is a reality and a focus of economic researchers. The subject of economic liberalization is not a new subject. It is one of the subjects that dominated trade development debates from the early times and gained considerable ground in the mid 1950s. This debate has dragged to the prevailing times. The center point of the argument for free economy is the entanglement of the economy from political affairs. Political systems have to give space for the economy to work independently. This is not an easy practice to attain, but there are pointers of development towards that direction. The detaching of economic functions from social functions is a hard thing to attain. Research methodology Research design This is purely a secondary research that will heavily borrow information from s econdary resources. An explanatory research method will be used in this study. This research will utilize information from two main categories. These categories of information will seek to give two independent categories of data, which will be analyzed to give findings. The two categories of information to be used in this research include information from ancient sources, which present information on embeddedness. The second source of information for this research will be up-to-date materials that try to establish the picture of embeddedness in the prevailing context. Sampling technique Systematic sampling will be applied in the research. This will begin by the categorization of material on embeddedness in two main categories: those authored before 1980 and those authored from 1980 to date. This will be followed by a search for relevant information from each category of materials. The information will be sought using title search. Data collection methods and tools Data will be colle cted from different secondary sources through a critical look at the literature. Important points will be recorded during a critical look into the literature. Data will be collected through library research and backed by information from other authentic sources from the internet. The diversity of sources is critical to the quality and authenticity of the findings of this research. Therefore, the range of data sources will be widened as much as possible. Data analysis and findings Data will be analyzed using different analytical tools. Data analysis tools that will be used in this research include graphs and charts, which will help in synthesizing the data into meaningful information. The findings will be derived from a thorough analysis of all the data collected. The findings will be used as feedback to the research subject. Conclusion and recommendations A conclusion will be given at the end of this research. The conclusion will give a summary of the process and research findings b y borrowing from the theory. The conclusion will ascertain the outcome of the research as to whether it will be positive or negative. This will be enabled by the findings of the research. The research will also give a pointer to future researchers in the same field. Recommendations will also be made. The recommendations will be based on the conclusion and will act as pieces of advice to interested researchers in a similar lane of research. The recommendations will give points that will be critical in improving the course of advanced research on the subject. Works Cited Granovetter, Mark. â€Å"Economic Action and Social Structure: The Problem of Embeddedness.† American Journal of Sociology. 91. 3 (1985): 481-510. Print. This essay on Assessing the role and impact of social and political structures in the working of modern liberal markets was written and submitted by user Charle1gh to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Law Enforcement and Immigratio essays

Law Enforcement and Immigratio essays Two major periods of immigration influxes since the turn of the century as well as the transformation of the nation due to both illegal and legal immigration have determined large Hispanic communities in many Western states. States like Texas, for example, have struggled to define increasingly complex Hispanic communities and create a response, both in the government and in law enforcement, for addressing the needs of these large Hispanic communities.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In recent years, an obvious dichotomous view has come to the forefront of national debates about the composition of Hispanic communities in border states and the conflicts have arisen over immigrant and citizen rights, the rights of the Hispanic Americans community as a whole, the negative correlates attached to cultural and language differences, and the role of law enforcement officers, both of Hispanic and non-Hispanic decent, in addressing   Ã‚  Ã‚  Ã‚  Ã‚   Though varied communities have existed in cities like El Paso, Pecos, and Rio Del for decades, changes in immigration, both legal and illegal, have impacted the demographic characteristics of a number of West Texas cities and towns and has underscored divisions between predominant White (European American) communities and predominantly Hispanic communities. Large-scale increases in immigration from Latin American countries in Texas in general has gained national attention, but it has also been recognized that cities like El Paso have had a considerable Hispanic community since their founding and this provides a substantial base for the integration of a modern and central   Ã‚  Ã‚  Ã‚   In 1996 alone, 1.2 million legal and illegal immigrants moved into the United States, primarily into urban regions of New York New Jersey, Florida and Illinois, and in urban and rural regions of California and Texas (especially in border cities like El Paso...

Watching the video and answer the following questions Essay

Watching the video and answer the following questions - Essay Example What I liked about the video is the jokes, the humor, the show of intelligence, and the content itself. What is stated in the video is indeed very, very useful, if not practical, for anyone. It is all good, if you ask me. however, what I did not like about the video is the last part where Cleese tried to give some rather harsh, inhuman advice to employers about how to prevent their employees from getting themselves into a creative state. This creative state is a result of a few steps and a number of requirements. The steps are quite simple, and this can be summarized as getting into the open mode (the mode of humor and relaxation) and making a decision in it, switching to the closed mode (the realistic and stressful mode) to implement it, narrowing our focus when we have to implement it, and switching back to the open mode when we have to evaluate it and to buy time before we can decide whether to proceed or not. The requirements for one to be able to get himself into the open mode include space, specific time or making time to be in the open mode, enough time to play with the problem before making a decision, acting with confidence, and punctuating the act with humor. These are actually abstract concepts but at least Cleese has made them half-concrete for the layman to understand. I believe I can follow these instructions to the letter, which means that I will follow them without modifying them to my own advantage. However, before anything else, I should always remember the concepts that Cleese underlined in his speech. One of these is the idea that an open state is when a person is relaxed, less purposeful, contemplative, humorous, playful and curious, and that it is being in this state that one can be creative. Therefore, any environment that is the opposite of these aforementioned qualities must reflect the closed mode, and that

Training professionals have a leading role in innovation and change Essay

Training professionals have a leading role in innovation and change - Essay Example This has transformed and redefined the role of trainers from merely developing programs to holistic assistance and monitoring, as well as motivating the employees to share information and knowledge amid themselves. The essay discusses the roles and responsibilities of training professionals to bring about innovation in the present day’s business. The approach of the training professionals towards the design and delivery of the developmental programs for the training of the employee workforce, have also been discussed. The essay finally compares and contrasts the innovative training and development programs of two Australian organizations. The training professional plays a major role in the 21st century businesses. The significance of the responsibility in relation to the approach of training professionals can be understood from all the positive alterations that occur as a result of training and development programs in an organization. According to Vemic, the approach of traini ng professionals presently acts as the originator of new expertise and knowledge among the employees. Training professionals persuade creativity as well as inventiveness and form the skill base of the complete organization. The skill base and knowledge bestows the organizations with exclusive characteristics and distinguishes it from its peers (Vemic, â€Å"Employee Training and Development and the Learning Organization†). Based on the similar context, White & Bruton state that any organization has to realign itself and concentrate on new technologies, new procedures as well as new approaches of performing activities, in order to become innovative. However, no organization can accomplish innovativeness if its employees are not properly trained and possess cognitive skills and knowledge. Thus, the role of training professionals is crucial because they ensure the presence or availability of adequately trained human resources in the organization for its innovative ventures (Whit e & Bruton, â€Å"The Management of Technology and Innovation: A Strategic Approach†). Furthermore, Hargreaves & Jarvis stated that in today’s competitive world, innovation and change is a continuous as well as a rapid process. The tasks of training professionals vary depending on the type of innovation the organization is looking forward to. The training professional requires the support of higher management as well as external alignment in instances of radical change. Major reorganization of the company or their product line would require the training professional to develop multi skilled employees, since such kind of changes are strategic in nature and have a wide impact on the organization. On the other hand routine changes for the enhancement of the prevailing arrangement or service, necessitates the training professional to develop necessary skills and coordination amongst the involved team. The training professionals undertake a very complex role in the current scenario. They act as proactive agents of change for the development of innovative strategies in the organization. They also act as ‘providers’ contributing training to the employee workforce designed to enhance and maintain the performance of the company (Hargreaves & Jarvis, â€Å"

Sales Force Automation Essay Example | Topics and Well Written Essays - 2000 words

Sales Force Automation - Essay Example "Sales force automation refers to automating all the actions related to sales of an organization or business. This is a coordination of applications that chiefly center on scheduling and contacts management. Sales force automation actions are usually incorporated with other systems that supply the status of orders, inventory and products and other related information and can be a part of a bigger program of customer relationship management." (Trai.org, 2005) There is a wide range of variety available in shape of software and solution for all business levels to gain and transcend their sales forecasts. All these tools eke the process of timely information provision which help the business to audit their present positions and plan their future. The tools available for the sales automation process include personalized software, which are customized according to the specific needs of business. These solutions can be arranged according to the needs of business and sales process of a company. On the management level the sales solutions for executives and management support them in making decisions regarding the sales such as setting goals, auditing the present position of company's sales, providing information about the marketing activities, undertake result assessment and predating more accurate estimation regarding sales of a company. These supporting tools provide the sales personnel with several benefits such as database supervision setting schedules and keep a note of different important documents. These tailored software can be easily indulged in the business system and can be transformed according to the specified needs of a company. The easy application of this software saves time. The implementation of this software also improves the control of management on the sales force. They can analyze the current position of sales activity in effective manner and provide all the important information regarding the current position of the company in the market. Another cutting edge feature of this software is the provision of security to information and data stored. Most of these softwares have in built tools which secure all the information and data stored from the risk of loss or theft. Another important feature is the easy to reach and timely provision of information to the related stakeholders. "SFA packages typically include a Web-ready database, an e-mail package, and customizable templates. A three-tiered architecture is typically used to separate the database, server, and application to reduce programming demands on clients. A module-based design is generally used, to allow users to customize the package to suit their needs.In August 2000, Oracle released a free CRM software package, OracleSalesOnline.com that makes information - such as contacts, schedules, and performance tracking - available online through the included database program. The package is designed for medium-to-large enterprises with mobile work forces.

Forensic Case Study: The Murder of James Bulger

Forensic Case Study: The Murder of James Bulger James Patrick Bulger was murdered on the 12th of February 1993 at the age of two. He was abducted, tortured, and killed by two ten-year-old boys Robert Thompson and Jon Venables. Bulger was led away from his mother when she was in A.R. Tyms butcher shop in the New Strand Shopping Centre in Bootle, England. Jamies mother contacted security as soon as she realised her son was missing and the police were called. While reviewing the shopping centres CCTV footage, they saw that Thompson and Venables had approached Bulger before taking him by the hand and leading him out of the shopping centre at 15:42. Thomson and Venables then lead Bulger from there to a railway track 2.5 miles away in Walton, Liverpool. This would later be confirmed by witness statements who saw the three boys together and, at the time, assumed they were family. Once arriving at the railway track, Thomson and Venables threw paint into Bulgers face, some of which went into his left eye. The two boys threw stones at him, kicked him, and beat him with bricks. They then hit him with an iron bar, a partially rusted railway fishplate that was 20ins long and weighed 22lbs. Before leaving the body, Thomson and Venables laid Bulger across the railway tracks and placed rubble over his head, in the hope that a train would hit him and make his death appear to be an accident. After they left the scene, Bulgers dead body was cut in half by a train. His mutilated body was found on the railway line two days later, on February 14th 1993. The first breakthrough in finding Jamess killers occurred when a woman called the police after she recognised CCTV images of the two boys, Thompson and Venables, on national television. She had seen the two boys the day James Bulger went missing and knew that they were skipping school. The police responded to the womans call and the two boys were arrested. The forensic evidence that was found and submitted to the jury was vital to the prosecution. One piece of evidence that put Thomson and Venables at the scene of the crime was the blood found on the right shoe of one of the accused. A home office forensic scientist, Graham Jackson, said that there was only a one in a billion chance of error. DNA testing would have been used to match the blood found on the shoe to that of the victims. Forensic DNA testing is a process that begins with the DNA being isolated from the cells in this case, blood cells -and then is duplicated by a process called polymerase chain reaction. This process copies a specific stretch of DNA over and over, making it easier to analyse. The genetic code is split into separate chunks and then analysed to create a genetic fingerprint. Unlike actual fingerprints, there is a small chance that two different people could have the same genetic markers, especially if they are related to one another. To minimize this risk of error, scientists will test more than one genetic marker from a strand of DNA. Bulgers blood was also found on several bricks and on the 22lb iron bar. A forensic pathologist, Dr Allan Williams, counted 22 wounds on Jamess head and face and another 20 on his body. The wounds were so numerous that a final killing blow could not be established. Dr Williams determined that James would have already been dead by the time the train hit him as he had been stuck at least 30 times and would have endured a short period of survival after the attack began. The deep bruising on Jamess head, along with a cut that went down to the skull and the extensive damage to the back of his head, suggested that bricks and the iron bar had been used. Bulger sustained extensive head injuries, including a haemorrhage at the centre of his brain. Dr Williams also noted a severe blow to Jamess face that left a large bruise and grooved mark on the area around the right cheek and ear. A forensic scientist named Philip Rydeard was able to match the markings left on Jamess right cheek with a shoe worn by one of the boys. The shoe had an unusual arrangement of lacing rings as well as a distinctive stitching pattern. Paint found at the crime scene and on James Bulgers body was also found on the clothes of Thompson and Venables. Paint can be analysed in a few different ways to find a match: solvent tests, gas chromatography, and infrared spectrometry. Solvent tests involve exposing the paint samples to different chemicals and examining any changes that might take place (ie, a change in colour). Gas chromatography is used as a means of telling the difference between two paints that have the same colour, but have a different chemical composition. The paint sample is heated until it breaks down and is then separated into its components. Infrared spectrometry makes use of infrared light to determine the type of paint by examining the way that the paints various components absorb or reflect infrared light. Over the course of the trial, thirty-eight witnesses took the stand and said they had seen Bulger walking with Thompson and Venables, none of which could have ever foreseen the events that unfolded later that day. In addition, the 27 bricks, stones, and the 22lb iron rod used as weapons by Thompson and Venables were all presented to in court to eliminate any idea that the boys may be innocent. To conclude, the forensic evidence provided during the trial of Robert Thompson and Jon Venables was crucial to their prosecution. The DNA evidence from the traces of blood found on their clothes, as well as the shoe mark left on James Bulgers cheek, and the paint found on both the victim and the perpetrators clothing, provided absolute proof that Thompson and Venables had been at the scene of the crime. Backed up by CCTV footage and witness statements, this evidence lead to the prosecution of the youngest murderers in UK history. Sources Used   http://www.crimeandinvestigation.co.uk/crime-files/james-bulger/trial https://en.wikipedia.org/wiki/Murder_of_James_Bulger http://www.forensicsciencesimplified.org/dna/how.html http://www.independent.co.uk/news/uk/james-bulger-suffered-multiple-fractures-pathologist-reveals-twoyearold-had-42-injuries-including-fractured-skull-jonathan-foster-reports-1503297.html http://www.independent.co.uk/news/uk/james-bulger-suffered-multiple-fractures-pathologist-reveals-two-year-old-had-42-injuries-including-1503297.html http://www.murderuk.com/child_killers_thompson_venables.html http://science.howstuffworks.com/forensic-lab-technique3.htm Comparing Leaders: Desamanya Ken Balendra and Sarath Fonseka Comparing Leaders: Desamanya Ken Balendra and Sarath Fonseka This particular assignment concentrates on comparing on two individual leaders, where one individual is a leader at present and the other has been a great leader in his time. This assignment is not only based on to understand about the particular individuals leadership traits and styles but also to gain knowledge and experience on how they have developed themselves to their positions in life and society they are in today. According to Dubrin, Dalgish Miller (2006, p.3) leadership is the principal dynamic force that motivates and coordinates the organization in the accomplishment of its objectives. Appannaiah Reddy (2006, p.261) says that leadership is an influence process of inducing a subordinate to behave in a desired manner. Therefore in order for us to practically understand the reality of the leadership theory, we have analyzed the leadership qualities of two different leaders that are in the fields of Business and military/politics. The first leader that we selected was Desamanya Ken Balendra. He was the first Sri Lankan Chairman of John Keells Holdings Ltd. (JKH), a highly diversified blue chip company and the only Sri Lankan Company to be listed amongst the worlds best 200 small companies by Forbes Global magazine. In year 2000, on reaching the age of 60, he retired from his position. Our next choice was a simple and more popular choice, which was General (Rtd.) Sarath Fonseka. The former general of the Sri Lankan army who lead the armed forces of Sri Lanka to victory over the war against the Tamil rebels which dragged on for over 2 decades. A detailed analysis on each individual leader is included in the report, as well as a comparison of their leadership traits and styles through a theoretical background. BRIEF INTRODUCTION ON MR. KEN BALENDRA The major reason for choosing Mr. Ken Balendran for this assignment is because he is one of the most successful chairmans of Sri Lanka to ever be successful in a blue chip company like John Keells Holdings. He turned around things for JKH to reach higher objectives and become a well known people oriented company. And he indeed succeeded. After retirement his ways and pace of business is still been conducted at JKH. The present Chairman is also following the ways and footsteps of Mr. Balendra to bring out the best in John Keells. The reason why we selected him as the current leader is because he is still the Chairman of various other companies. He still runs his companies the same way he used to run JKH. With his experience and his visionary ways he is the most respected man in the corporate world today. He is also the holds the current positions of, Chairman of Brandix Lanka Ltd. A leading manufacturer and exporter of apparel. Director of chevron Lubricants Lanka Ltd., a subsidiary of Chevron Texaco. Chairman of the investment committee of Aureos South Asia fund Honorary Consul-General for Poland Chairman of the Board of Trustees of the National Council for Mental Health. Trustee of the Royal College Union HOW DID HE EMERGE AS A LEADER? Deshamanya Ken Balendra was always a Team player. At the interview with him, these were the first words he spoke to us. Saying Im a Team Player. When analyzing his history he was a good sportsman playing sports like Rugby. He was the vice captain of his team in royal college. Also he was in charge of the most important aspects of running a rugby team. Although he never became a Captain, he was determined to lead the team in to greater heights. He also played for the Ceylon Barbarians and captained the team for four years. He also received colors in doing so and is a very successful sportsman as well. When Mr. Ken Balendra was immerged to be a leader in the future, the question of role models and inspirations came in to considerations. Mr. Ken Balendra did not quite have his role models or Inspirations like most of us do, but he would recall his role models to be his bosses when he started his working career. He started his carrier with Tea. His family was in to planting and so into planting he went. Having finished creeping at Halgolla estate near Avissawella, he was transferred to Hapugastanne Group. Where he worked for the most part under the late Sepala Ilangakoon. He still reckons Ilangakoon to be Sri Lankas best ever planter. Mr. Balendra learnt readily by Illangakoons account, he was a model planter. Through this he gave Mr. Balendra experience of both tea and rubber planting. This would stand him in a good stead during his early years at John Keells. Illangakoon later put him in charge of welfare and social activities such as the annual sports meet, a sizeable responsibility considering how many families were employed and housed at Hapugastenne. He continued to play rugby as he had at school, turning out for the Ceylon Rugby Football Club as well as for the national team, the Ceylon Barbarians. Mr. Balendra then moved to the capital and started his work as a fairly senior executive in the tea department of John Keells. He did as well at Keells as he had at planting. Mr. Sepala Illangakoon was gratified to learn from Mark Bostock that the new recruit had graduated to auctioneering in a record time of three months, when most others took at least six. Because of his bosses visionary thinking of diversifying ones ability to handle business, Mark Bostock assigned Mr. Balendra in to touring operator companies and also gem miners and merchants. Here Ken Balendra discovered his true vocation. With all the problems with the JVP and at the height of the war Mr. Ken Balendra was finally appointed Chairman of John Keells. He was on set on a course to chair JKH for the next 10 years. As chairman of JKH he worked hard to strengthen and disseminate the values that had built John Keells. Management meetings were opportunities to pass along some of the old spirit, Which Balendra did in extrovert fashion, using humor, irrelevance and a listening ear to encourage people to speak their minds with eh frankness and lack of formality Keells demanded. His main technique however remained that of handing people more responsibility that they thought they could handle and persuading them that they could handle it. HOW DID MR. KEN BALENDRAN DEVELOP HIS LEADERSHIP SKILLS? Mr. Ken Balendra when answering a question of what a leader should be a person who is down to earth and knows exactly what goes in peoples minds. His leadership skills are still respected today because he knew how to handle people and most of all how listen to his followers. He was also able to motivate his followers and guide them in their journey without discouragement. But a leader would not be existent if there were no followers. Mr. Ken Balendra suggested that ones followers should be courages and able to take risks and believe in something that may not look colorful now but if thought correctly it would be in time to come. Therefore to enhance his followers to become the leaders in the future he developed a team called the 2020 Team. Whose members were outstanding young executives deemed likely to be among those running the group in the year 2020. Gatherings of the 2020 team were the most informal of all. As I quote, I used to encourage them to speak up, criticize the board and so on, and that brought out a whole lot of good ideas. Two of the groups are now Chairman and Deputy Chairman: Susantha Ratnayake and Ajit Gunawardene. They were in the 2020 Team in the early nineties and jumped over several heads to join the board at such a young age Even at his time he made it a point to attend every seminar possible and was heavy reader in various books and magazines published both here in Sri Lanka and internationally. And later his art of management came in play of handing responsibility and being accountable for ones actions. This is one of the ways he was able to get his results. But he would never sack someone due to not meeting targets, but would do so if the norms and ethics were breached by anyone. Therefore he was a visionary person who was very much People oriented as oppose to Task Oriented. He was more interested in the welfare of people more than the company itself. After all the companies existence is because of the people who work for it. Mr. Balendras efforts, combined with those of his colleagues, were effective at preserving the Keells Spirit. BRIEF INTRODUCTION ON GENERAL (RTD.) SARATH FONSEKA Named Gardihewa Sarath Chandralal Fonseka born on the 18th of December 1950 is a former commander of the Sri Lanka Army and a former Chief of Defense Staff of Sri Lanka. As the Commander of the Army General (Rtd.) Fonseka played an instrumental role in ending the two decade Civil War Sri Lanka, in 2009. Thereafter he became the first serving officer to be promoted to a four star rank in the Sri Lanka Army. (Sarath Fonseka the future leader, n.d.) Gen. (Rtd.) Fonseka joined the Sri Lanka Army way back in 1970 and witnessed all action throughout the 26 year civil war, culminating in a term as commander from December 2005 to July 2009. As commander, he oversaw the final phase of the civil war of Sri Lanka which end resulted in the defeat of the militant Liberation Tigers of Tamil Eelam organization (LTTE). Gen. (Rtd.) Fonseka has been described and viewed as Sri Lankas most successful army commander by local and foreign nationals alike, and his run of significant military victories against the LTTE during Eelam War IV led the Indian National Security Advisor Mayankote Kelath Narayanan to describe him as the best army commander in the world. (Sri Lanka Army Commander General Sarath Fonseka, n.d.) After having chosen a career in the Army in 1970 to serve this great nation, Sarath Fonseka met his life partner Ms. Anoma in 1972. They entered wedded life in 1979 and thereafter have had two daughters named Apsara and Aparna. While a career in the Army meant that Gen. Fonseka had to spend time away from his family, he always made sure that he was a devoted husband to his wife and a loving and caring father to his daughters. (Sarath Fonseka the future leader, n.d.) In mid April, 2006 Gen. (Rtd.) Fonseka survived an assassination attempt when an LTTE suicide bomber attacked his motorcade, where he suffered critical abdominal injuries. Following the end of the war he was appointed Chief of Defense Staff, a post from which he retired on November 16th, 2009. (Sri Lanka Army Commander General Sarath Fonseka, n.d.) General Foneskas experience in military matters made him a very popular figure amongst all Sri Lankan citizens. Many statesmen admired his courage, stance on military matters, and his astute policy insights into governance and strengthening democracy. As a moderate he has been able to achieve what was once thought the unthinkable in Sri Lankas political history. Due to his determination and commitment to put his country before himself, he has been able to unite major political parties and ethnic communities to work with him to guide our beloved motherland to a prosperous future; a place where every citizen regardless of their ethnicity, religion and identity can live freely with pride and dignity. (Sarath Fonseka the future leader, n.d.) HOW DID HE EMERGE AS A LEADER According to Mr. Fonseka there are many characteristics of a good leader. One is that he/she needs to be very transparent should be unbiased and be able to provide good strategic direction to his followers. And Gen. (Rtd.) Fonseka is a strong believer of discipline and abiding conduct. These are some of the main qualities which influenced Gen. (Rtd.) Fonseka to be a good leader. Another element of his characteristics is that he was able to clearly handle the pressures of political influence and his own leadership demands and act accordingly; people were called effective leaders because they had followers who trusted them and would go that extra mile for them. An important quality he possesses is the ability to understand his subordinates and realized that influencing others alone is not sufficient in order to be a good leader. In most incidents he tried to lead by example and create a role model of himself to others. However it is a must to influence others, when and where it is required. Gen. (Rtd.) Fonseka portrays a high degree of legitimate power as a Commander of the Sri Lankan armed forces. However a point which he mentioned was that some of his leadership qualities were hindered because, according to his position; he is under obligation to the president and he doesnt have the full authority to handle things his own way. (I Survived To Do My Duty by My Country, 2009) Therefore we can say that situation also plays a vital role in bringing about leadership qualities. Another quality that he possesses is that he has a high level of motivation. He doesnt believe in isolating his team and he delegates power and authority to them. Delegation and follow up is his method of working. Following up is how he attempted to keep his control, where as delegation is how he empowered his team in order to take challenges and complete their tasks. However, in an interview with Gen. (Rtd.) Fonseka, it was evident that he was a courageous person. We can say this clearly because when we confronted him about his strengths and weaknesses he said that his only weakness is that he doesnt wait for the opportunity to come to him. He goes behind the opportunity or tries to create an opportunity himself. It would appear to work at times but also vice versa, at times it doesnt. (I Survived To Do My Duty by My Country, 2009) Gen. (Rtd.) Fonseka also maintains positive work life balance though it is tough to keep up with the different changes in his life. Hence, we view it as, a leader should also know how to strike that type of work-life balance even when their engaged in long, gruesome and tireless line of employment. 3.2 COGNITIVE FACTORS OF HIS LEADERSHIP Problem solving and intellectual skills could be identified as cognitive factors. In order to be a successful leader, the leader must have the mental ability to inspire people, bring about constructive changes and problem solving creativity. The cognitive factors of a leader can be classified in to several parts, and these are a few identified with regard to Gen. Fonseka. Knowledge of business In order to establish a relationship with group members, the leader must have knowledge of the business and technical and professional competence related to the business. Considering the army commander, who has been working with fellow comrades before he was appointed to the position of General, it is obvious that Gen. Fonseka has the relevant technical capabilities, professional competence on operations and more than enough experience. Insight into people and situations This simply means that the leader should have the required level of intuition and common sense to make wise choices in selecting people for key assignments, enabling the leader to make the assignment work better and a better dob training and development. When appointing senior military officers to different areas, the commander acted in a way that is expected by a leader who has that required level of intuition and common sense needed. As an example, the Brigadier Walagama who previously acted as the chief of Diyathalawa army academy was identified by the commander to have brilliant experience regarding Trincomalee area and he was immediately appointed as the commander of the Trincomalee area. (I Survived To Do My Duty by My Country, 2009) Farsightedness In order to establish a corporate strategy and vision, the leader must have the farsightedness and understanding of the implications in the long run. With regard to the commander, was known to be a thinker and an extremely farsighted individual. For example when the commander had the opportunity to clear the Kilinochchi town are before clearing the Poonarin area, he restrained himself from doing so, because he knew that if he did that the army forces would be undoubtedly ambushed by the LTTE. (I Survived To Do My Duty by My Country, 2009) Openness to experience The commander admits that he still learns something new every day from his subordinates. And this statement was made of national television. LEADERSHIP TRAITS COMPARISON 4.1 GENERAL PERSONAL TRAITS Self confidence Mr. Ken Balendran: Self Confidence through the analysis of the interview has outlined that the fact of climbing the ladder to being the Chairman of John Keells requires more self confidence than any other factor. Being a Leader would be mostly based on how confident you are in your actions and opinions. Therefore through analysis Mr. Ken Balendra indeed is the most self confident Chairman Sri Lanka has ever experienced. Gen. (Rtd.) Sarath Fonseka Gen. Fonseka is a self assured personality without being bombastic or overbearing, he instills confidence in his team members. He always states that it is possible for the army to reach a position of strength not only to achieve its objectives according to a well conceived plan but also to retain the areas cleared. Trust worthiness Mr. Ken Balendra: Mr. Ken Balendra always believed in his visions. He was able to foresee the future because of the exposure his bosses put him through. He was always the faithful and trust worthy character in John Keells right from the start. This is why he became the chairman of John Keells. He still remains chairman of many other companies due to the fact that he is able to take up responsibility and is trust worthy in his actions to making the company succeeds. Gen. (Rtd.) Sarath Fonseka: In Riviresa operations General Fonseka had to face many accusations on fraud due to over use of a satellite phone. The bill was raised up to 10 million rupees. However ultimately the court recovered the reason behind this to be; that the commander had given his phone to soldiers to contact their parents. (I Survived To Do My Duty by My Country, 2009) Assertiveness Mr. Ken Balendra: Mr. Ken Balendra always wanted to know what each employee in the company thought about. He even would see the worker of factory at anytime he can. He was always assertive and didnt quite hold his head up high because he was the chairman of John Keells. Gen. (Rtd.) Sarath Fonseka: In a television interview Gen. Fonseka once stated that it is his task to eliminated terrorism as practiced by the LTTE leader while the Sri Lanka Government will resolve the political problem with a political solution, which statement sows the assertiveness and of his mind. (I Survived To Do My Duty by My Country, 2009) High Tolerance For Frustration Mr. Ken Balendra: Although he was able to be calm at any stage, he mentioned that he would have any person accountable for their actions. He was also lenient on the other side of encouraging them to take up responsibility. Through this he was quite tolerant and knew how to take up problems or anything that could frustrate the company. He handled them quite well. Because of these aspects he is the most respected man in Sri Lanka today. Gen. (Rtd.) Sarath Fonseka: The major factor which enabled the LTTE to increase its strength and influence was because the Government during the earlier periods did not act accordingly and they were undecided whether to fight or not to fight. This gave the terrorists time to motivate and build a nexus. Gen. Fonseka observed and frustrated that due to the lack of a strategy to defeat the LTTE areas which were cleared would soon be lost due to the absence of direction and commitment. However he tolerated that. He thought that the day would eventually come when he would lead the defeat of the LTTE. (Sri Lanka Army Commander General Sarath Fonseka, n.d.) 4.2 TASK ORIENTED TRAITS Passion for the work and people Mr. Ken Balendra: In developing the 2020 team as mentioned above, he was quite visionary and interested in the small man. He was interested to educate young recruits in to being the future leaders of the company. And is still motivating young employees of Brandix Ltd. to enhance the future leaders of the company. Gen. (Rtd.) Sarath Fonseka: Extremely passionate for his work and for his country. The commander identified group members, their interests and attitudes and the way which can use to reach and to best communicate with and influence them. When the time where he was engaging in operations he would let his personal phone be given to his subordinate to contact their families. Emotional intelligence Mr. Ken Balendra: His emotional level was quite down to earth, sharing his experience and passion often motivated his followers and the young executives at his time. When suggesting his ways of doing things it was clear that his position in the people and task grid was on the far right suggesting that he is indeed a people oriented person. He is definitely interested in the people who make things happen for the company rather than the tasks which are done for the company. Gen. (Rtd.) Sarath Fonseka: His staff members and followers always observed his emotions. He always used his emotions to persuade his followers. Flexibility and adoptability Mr.Ken Balendra: Since the 2020 team was quite informal it is clear that he was flexible in his thoughts and tasks. With his adoptability to conflicts in Sri Lanka at his time at JKH he is able to handle any situation when necessary. He is now handling the recession with Brandix very well produces the same output. Therefore his adoptability is no doubt at the best of standards and is flexible because of the fact that his ego levels and his demand of respect are extremely low. Gen. (Rtd.) Sarath Fonseka: Considering the behavior of the commander, who changed the structure of the army and established a clear coordination among different forces such as the army, navy and the air force to match with the modern and required level of specifications one could say that Gen. Fonseka was indeed flexible and very much adaptable to new technology and other. Furthermore he went out for new technology and aircrafts such as M27 to battle against the terrorist when the terrorist went for air attacks. These can be identified as evidence of flexibility in his leadership. Locus of control Mr.Ken Balendra: Mr. Balendra is a person with a high internal Locus of control. His ways and decision were based on what he believes in and is based on what his followers want need. His art of obtaining followers were automatic. Followers who were his needed to be able to take up responsibility for their actions and is able to be confident in what they believe. Therefore Mr. Balendra always exhibited his faiths and would allow his followers to make their own decisions. Gen. (Rtd.) Sarath Fonseka: The commander once said in a television program, I am confident that once the Tamil youth in the East see the advantages of peace they will not go back to join the terrorists. All communication in the East is cooperating with the security forces and the Government as they can visualize a bright and peaceful future for all communities.Hence this would realize Gen. Fonseka to have an internal locus of control. Courage Mr.Ken Balendra: Mr. Ken Balendra definitely is courages in turning around John Keells. And is also still making things brighter for the companies he is chairman to. Therefore is quite clear that his level of courage to make those changes going through various critics certainly has rewarded him in being the most successful chairmans of Sri Lanka. Gen. (Rtd.) Sarath Fonseka: He can be identified as a courages person. He had to face many barriers in reaching to his position but he never gave up his vision and his target of peace to his mother land. LEADERSHIP STYLE COMPARISON The basic leadership styles can be categorized in to three main stages. And they are; Autocratic: All the decisions of the group are made unilaterally by the leader. The leader does not give any aut hority to subordinates to make any decision. Participative: The leader gives considerable amount of autonomy and authority to take part in the decision making and the leader applies being participative. Laissez Faire The leader has gives full autonomy to subordinates for decision making and to initiate whatever decision they see fit. The leadership style of Gen. Fonsek a could be categorized into the participative style, because he shares the decision making process with the other members of his group and after the decision was made by the subordinates the general would give his consensus, if the decision is at a considerable condition. The Leadership style of Deshamanya Ken Balendra could be categorized as a participative style. He is a down to earth person who likes to delegate work to subordinates and young people to help them gain experience for their future endeavors. His leadership style also reflected that he is quite charm and would listen to anyone and their ideas in any position. His change management is successful and visionary and has made sure everyone was happy in the company. He has been the most suitable man to any company to occupy the chairmanship position. He is still the most respected man in the country and is looked up upon by anyone. CONCLUSION In analyzing of this two great individuals who have made it big in their respective careers, it is evident that these two possess different leadership styles, but whereas the essence to it are almost the same. Though various scholars have explained it in their own respective way, the question still remains; are leaders born or made? Looking at these two highly respected individuals it is quite hard to fathom of how a leader can be made, in fact if it is possible can another Ken Balendra or Sarath Fonseka made? Can you or I become one? It is sometimes too good to be true but if we look into the characteristics and traits of all leaders we tend find common ground. Some may have a bit more on certain traits or characteristics and some less. But it isnt about how good or bad these characteristics and traits are but rather how effective He/she is. Nurturing of these traits and characteristics can possibly make us a leader in our own field too and its quite sure it doesnt happen overnight. REFERENCE LIST Appannaiah, H.R., Reddy, P.N. (2006). Business management (2nd Ed.).Bangalore, India: Himalaya Publishing House ( p 260- 300) De Janasz., Wood., Gottschalk., Dowd., Schneider. (2007). Interpersonal skills in Organizations, NSW: McGraw Hill Dubrin, A., Dalgish, C., Miller, C (2006). Leadership (2nd ed.). Queensland, Australia: John Wiley Sons Australia, Ltd ( p 26 -95) Hosking, D. M. (1988). Organizing, leadership, and skilful process. Journal of Management Studies, 25, pp. 147-166. I Survived To Do My Duty by My Country. (December 13th 2009), The Sunday Leader, p.2. Internet Referencing Sarath Fonseka the future leader. [n.d.] Retrieved January, 2010 from http://www.sarathfonseka.com/about.html Sri Lanka Army Commander General Sarath Fonseka. [n.d.] Retrieved January, 2010 from http://www.scribd.com/doc/11514520/Sri-Lanka-Army-Comander-General-Sarath-Fonseka Anti-Discrimination Laws in the UK | Analysis Anti-Discrimination Laws in the UK | Analysis In recent years the Government has been attempting a massive review of the UK’s anti-discrimination laws. The impetus behind this, amongst other things is the influence from Europe. There have been several European Directives which have required implementing and there is becoming a plethora of confusing anti-discrimination laws. More recently we have seen the introduction of the Employment Equality (Age) Regulations 2006, The Equality Act 2006 and there is also a new Commission for Equality and Human Rights[1] which replaces the Equal Opportunities Commission, Commission for Racial Equality and the Disability Rights Commission. In light of recent changes in the law and with the decision that more changes were necessary, the Discrimination Law Review was set up in 2005 with the purpose of considering the: â€Å"opportunities for creating a clearer and more streamlined discrimination legislative framework which produces better outcomes for those who currently experience disadvantage†.[2] A Consultation Paper was then published in June 2007 which establishes the Government’s proposal of a Single Equality Bill. Only a few months earlier, in February 2007 was Trevor Phillip’s Equalities Review published. Whilst the consultation paper and the Equalities Review considered the same topic, they have worked in parallel and looked at different angles. The consultation paper considered the legislative framework whilst the Equalities Review looked at the wider issues surrounding the topic of inequality.[3] This essay will consider these reviews and consultation paper, and discuss the Government’s proposals for a new anti-discrimination law in the UK. We will firstly examine the history behind the proposed changes in the law before turning to discuss what exactly the Government is proposing. We will then look to responses to the Government’s proposals, including analysing criticisms that the planned changes fail to address issues of enforcement and access to justice concerns. A fresh look at the anti-discrimination laws of the UK was deemed necessary after the much publicized Stephen Lawrence enquiry.[4] The Macpherson Report concluded that there was â€Å"institutional racism† both within the Metropolitan Police and the Police generally. The report made no less than 70 recommendations and the Government has been keen to implement them. The Race Relations Act 1976 has now been expanded so that it covers public bodies and authorities, and changes to double jeopardy laws have been implemented.[5] The proposed changes in anti-discrimination are intended to be an extension of the review of racism and other discriminatory practices and to move the UK forward into a 21st Century where such discrimination is a thing of the past. The changes in the law brought about by this report are more than likely to be mirrored and taken across so that they do not only apply to racial discrimination but also age, gender, religion and so forth. There is no denying that the Macpherson report has had a resounding effect but how successful the Government’s proposals will be remains to be seen. Trevor Phillips in his Equalities Review provides a definition of an equal society: â€Å"An equal society protects and promotes equal, real freedom and substantive opportunity to live in the ways people value and would choose, so that everyone can flourish. An equal society recognises people’s different needs, situations and goals and removes the barriers that limit what people can do and can be.†[6] He set out 10 recommendations in his review, which were focused on setting definitions and goals for equality and setting up a simpler legal framework with a better enforcement regime. The review recommends that the Government’s proposed Single Equality Act covers all bases of inequality, for example it should cover age, gender, sexual orientation and racist discrimination amongst others all under the same legislation. The act should also be â€Å"simpler, more coherent†.[7] Phillip’s review places a large emphasis and role, to the new Commission for Equality and Human Rights. He suggests that the Commission should â€Å"play a more dynamic role in enforcement†, which would involve inspections of known equality gaps and transparency should be encouraged. Public and private bodies should also be made to measure and publish their equality performance. The Equalities Review clearly has ambitious and far reaching aims, but it does not provide very clear explanations for how these changes are to happen. It appears as if most of the regulatory and enforcement work it attributes to the Commission for Equality and Human Rights, as is also recommended by the consultation paper, although seeing as the Commission was not up and running at the time these reports were written, no feedback was possible from them themselves. The majority of Trevor Phillip’s review is concerned with the history of inequality in the UK and its effect and what the future would look like without discrimination. Very little is focused upon definite ideas and practices which could be implemented to ensure that this vision is a success. It works well as a tandem document, providing a background into the necessity for a change in law and for providing an ideal to aspire to. The Consultation Paper, a Framework for Fairness however is supposed to be more concrete and provide definite, workable proposals for discussion. The paper is split into three parts, each of which we will consider in turn. There is also a more recent publication on the single Equality Bill is from the Government Equalities Office – Framework for a Fairer Future: The Equality Bill, which was published in June 2008 which also provides some clarification on some of the issues raised in the consultation paper. Part one of the consultation paper relates to harmonising and simplifying the law. This we will see is essential, not least because of the recent flurry of case law and legislation on discrimination laws. Employers and public bodies need to know the current law and this is easier if it is codified into one document. The proposal is that the Commission for Equality and Human Rights will be pivotal in this aspect, publishing practice notes and guidance and working together with public, private and volunteer organisations. This section also includes proposals on equal pay provisions, meaning that truly, everything relating to discrimination is brought under the umbrella of this one act. It is hoped that this codification procedure will make the law more readily accessible and easier to understand and create a â€Å"culture of compliance with the law†.[8] Ensuring that the law is simple and easy to comprehend is vital in enforcing the law, as people are more likely to adhere to a law that they are aware of an fully understand. Greater transparency will also increase access to justice, as citizens will be more aware of their rights and the means of resolving a discrimination grievance. Part two of the consultation paper concerns making the law more effective. This is a large concern where anti-discrimination law is concerned, as it is often felt that it is not the law that is the problem, but rather the fact that enforcing the law is difficult. It is this section of the consultation paper that is the weakest. The proposals include simplifying and extending public sector duties and improving the practice of equality in the private sector and outside the workplace. There are very little concrete ideas or tools which are suggested to ensure that the new laws are adhered to. The proposals mention encouraging the use of alternative dispute resolution outside of workplaces situations and giving an increasing role to the Ombudsman but these are measures that are used after an alleged discrimination has taken place. Whilst access to justice issues are clearly important, surely the primary aim should be to prevent the discrimination in the first place? Preventative measures discussed in the consultation paper are a ‘light touch’ equality check tool and a voluntary equality standard. These provisions are insufficient. They may be all well and good for those businesses that may be discriminating unknowingly, but where are the enforcement procedures for those who wantonly breach anti-discrimination laws? Part three relates to modernising the law. This reflects the proposals in Trevor Phillip’s review. The paper states that whilst part of the aim is a codification of the current law, it wants to go beyond this: â€Å"Rather than just consolidating the current legislation, we want to take this opportunity to review it, and decide whether we can improve it, to make it fit for the 21st century.†[9] This report recognises that the law does need to be streamlined, but also modernised. For example, the proposed single Equality Act will codify the recent changes to the law regarding public bodies and racism and gender and disability discrimination, but it will go further than this and include â€Å"gender reassignment, age, sexual orientation and religion or belief.†[10] Further than this the new Act is proposed to include some altogether new laws regarding age discrimination. There is already new legislation in force protecting from age discrimination in the workplace and the plan is to extend this to the supply of goods and services: â€Å"The Equality Bill will enable us to make it unlawful to discriminate against someone because of their age when providing goods, facilities and services or carrying out public functions.†[11] This is a contentious claim on the part of the consultation paper, as we will see later. There may well be new protections provided but many critics argue that the proposals do not go far enough. Clearly, therefore the new Act proposal promises the world, but can it deliver? There have been several responses to the consultation paper, and many of them negative. We will turn to discuss a selection of these now. We have seen how the Racial Equalities Commission produced a damning response, which is interesting, especially as the Racial Equalities Commission has now merged into the new Commission for Equality and Human Rights. If an organisation that is to be at the centre of the new proposals is not entirely supportive of them, it would seem that the Government is on the back foot already. The Citizen’s Advice Bureau’s response is less overt in its criticism but still feels that the proposals for a single Equality Act do not go far enough.[12] The Citizen’s Advice Bureau’s response comments that there appears to be no correlation between the new Equality Act and existing Human Rights legislation. They are of the opinion that the human rights framework should not only be a consideration in the new legislation but that they should be in some way integrated: â€Å"Not to do so seems to us to be a missed opportunity to establish a new, more integrated and effective system of human rights and discrimination law which will be fit for purpose for decades to come.†[13] Amongst other things, the Citizen’s Advice Bureau also believes that the proposals are weak in the areas of public authority duties, and that there is no parity between strands of discrimination. Of particular concern to them is that there seems to be less provided for the elderly, comparably to other strands, specifically regarding to access to goods and services. Predictably also, their response is critical of the lack of enforcement measures in the new proposals. The general consensus of this organisation’s report is that the proposals do not go far enough and they want the new law to go further than simply codifying what exists already. They are of the opinion that the proposals need an urgent review: â€Å"We would therefore urge the Government to look again at the challenge of how to achieve a workable, fair, straightforward and effective single equality law, and to address our concerns about compliance, enforcement and sanctions and the changing context of discrimination.†[14] Another key organisation which has responded to the new proposals is Age Concern.[15] Their report seems to also suggest that they do not think that the new proposals are sufficient. They are fully supportive and understanding of the need for codification and simplification but they also view the proposed Act as a wasted opportunity. They agree with the Citizen’s Advice Bureau concerning the duties of public bodies and feel that by only requiring them to focus on a limited number of equality requirements the law is actually taking a step back. They are again critical of the proposed enforcement methods and show concern about access to justice. They believe that there is still a poor awareness of legal rights under anti-discrimination law and that there is very little legal aid available which will hinder people’s access to justice. They are concerned that the proposals do little to address these issues: â€Å"Low public awareness of legal rights under discrimination law, together with the severe limitations in availability of legal aid for advice and representation in this field, represent serious barriers to effective access to justice. The idea of allowing representative claims, with an appropriate filter stage, should be revisited. This would allow bodies such as the CEHR, trades unions and consumer organisations act on behalf of groups of claimants.†[16] In fact, looking generally at some of the responses to the consultation paper and there is a striking theme. Many organisations have the same concerns on the same areas and while being supportive of the ideology of a single Equality Act are disappointed that it is not more revolutionary.[17] The question of whether the Government should rethink it’s plans for reform is a tricky one. There is definitely a general consensus that reform is necessary, despite the current criticisms of the proposed reforms. There is no doubt that the law needs simplifying and thus making it more transparent. However, there is clearly little point in implementing yet more legislation which is not far reaching enough and will require further legislation in the not too distant future to bring it more up to date. This will only result in adding more legislation to the plethora we already have. The government has an ideal opportunity here to really make a difference and take a stand against discrimination and it is very important that they make the most of it. Nevertheless, whilst the review of the law is clearly necessary, the government definitely need to review the responses to the consultation paper and take them very seriously into account. There are several common points of contention which must be addressed. There are clearly issues that need resolving regarding duties of public authorities and the new proposals for limiting the amount of equality requirements is a concern to both the Citizens Advice Bureau and Age Concern. There is a worry that if the government is too cautious with the new legislation, then anti-discrimination law will be taking a step back and will retreat from the ideas and motivation provided by the Macpherson report. The government will also need to review the numerous concerns regarding the enforcement of these new laws. Additionally, there is little consideration of how to make it easier for people to have access to justice in these proposals. The National Union of Students even comments in their review that they feel that the government has overlooked the role of education and that it can play a vital part, not only in educating about inequality but also about the law and access to justice through it.[18] It is essential that nothing is overlooked in creating such a potentially great piece of legislation, and clearly education can play a vital part, not least in attempting to rid our society of the prejudices that have resulted in the need for such legislation. If the government addresses the issues contained in many of the responses to the consultation paper they should consider bringing out a wider, more expansive and more complete proposal. The current proposals have good intentions but have not been entirely thoroughly thought out. There is also not enough correlation between Trevor Phillip’s review and the consultation paper. Many of the issues raised are covered, but not always to a satisfactory standard. For example, it would probably greatly impress the organisation’s whose reviews we have looked at here if there was some indication of Phillip’s recommendations of measured equality performance and regular and involved action by the Commission for Equality and Human Rights in the proposals, both which would aid enforcement of these laws. Overall therefore, the Government do not need to rethink its plans for reform, just the content of the reform so that the new legislation brings the UK to the forefront of the legal world in the field of human rights and anti-discrimination, which is the position we want to be in. Bibliography ADCS consultation response A framework for fairness: The Government’s ideas for a law about equality. Ideas from the Discrimination Law Review, found online at http://www.adcs.org.uk/ (as accessed on 1st December 2008) Age Concern, Summary: Age Concern’s response to a Framework for Fairness: Proposals for a Single Equality Bill for Great Britain, September 2007 Citizen’s Advice Bureau, Discrimination Law Review A Framework for Fairness: Proposals for a Single Equality Bill for Great Britain Citizens Advice Response, September 2007 Discrimination Law Review, Framework for Fairness: Proposals for a Single Equality Bill for Great Britain, June 2007 Equalities Review, Fairness and Freedom: The Final Report of the Equalities Review, Trevor Phillips, February 2007 Government Equalities Office, Framework for a Fairer Future: The Equality Bill, June 2008 Local Government Association Response to Consultation paper, September 2007, found online at http://www.lga.gov.uk/lga/aio/103575 (as accessed on 1st December 2008) Lockton, Deborah, Employment Law, Palgrave Macmillan: London, 2008 Lord Lester of Herne Hill Kate Beattie, The New Commission for Equality and Human Rights, P.L. 2006, Sum, 197-208 McColgan, Aileen, Reconfiguring discrimination law, P.L. 2007, Spr, 74-94 McCrudden, Christopher, Equality legislation and reflexive regulation: a response to the Discrimination Law Reviews consultative paper, I.L.J. 2007, 36(3), 255-266 National Union of Students, A Framework for Fairness: Proposals for a Single Equality Bill for Great Britain: NUS Response, September 2007 Smith, Ian Gareth Thomas, Smith Woods Employment Law, Oxford University Press: Oxford, 2008 The Equality Bill, Government Response to the Consultation, July 2008 The Stephen Lawrence Inquiry, Report of an Inquiry by Sir William MacPherson of Cluny, The Stationary Office, February 1999 www.equalities.gov.uk (as accessed on 1st December 2008) www.westlaw.co.uk (as accessed on 1st December 2008) 1 Footnotes [1] Established in October 2007 [2] Consultation Paper, Discrimination Law Review, Framework for Fairness: Proposals for a Single Equality Bill for Great Britain, June 2007, p.3 [3] See McCrudden, Christopher, Equality legislation and reflexive regulation: a response to the Discrimination Law Reviews consultative paper, I.L.J. 2007, 36(3), 255-266 [4] The Stephen Lawrence Inquiry, Report of an Inquiry by Sir William MacPherson of Clunt, The Stationary Office, February 1999 [5] See Criminal Justice Act 2003 [6] Equalities Review, Fairness and Freedom: The Final Report of the Equalities Review, Trevor Phillips, February 2007 [7] Ibid [8] Consultation Paper op cit (fn 2) p.16 [9] Consultation Paper Op cit (fn 2) p.12 [10] Government Equalities Office, Framework for a Fairer Future: The Equality Bill, June 2008 p. 13 [11] Government Equalities Office, Framework for a Fairer Future: The Equality Bill, June 2008 p. 16 [12] Citizen’s Advice Bureau, Discrimination Law Review A Framework for Fairness: Proposals for a Single Equality Bill for Great Britain Citizens Advice Response, September 2007 [13] Ibid, p. 4 [14] Ibid, p. 5 [15] Age Concern, Summary: Age Concern’s response to a Framework for Fairness: Proposals for a Single Equality Bill for Great Britain, September 2007 [16] Ibid, p. 5 [17] Local Government Association Response to Consultation paper, September 2007, found online at http://www.lga.gov.uk/lga/aio/103575 (as accessed on 1st December 2008); ADCS consultation response A framework for fairness: The Government’s ideas for a law about equality. Ideas from the Discrimination Law Review, found online at http://www.adcs.org.uk/ (as accessed on 1st December 2008) and National Union of Students, A Framework for Fairness: Proposals for a Single Equality Bill for Great Britain: NUS Response, September 2007 [18] See National Union of Students, A Framework for Fairness: Proposals for a Single Equality Bill for Great Britain: NUS Response, September 2007